Knowledgebase

Q: Why can't I send email? But I am still receiving it.

A: This sometimes happens, when you change to an ISP who blocks port 25 or your ISP decides to block port 25.

If you come across this problem, we have also enabled port 26 for SMTP so you can simply change your SMTP port from the default 25 to 26.

For more information about how to change the SMTP port please contact support via support@xdnet.co.uk or open a ticket.

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